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wd my cloud windows 10 cannot access

Work well in basic sync, and other sync solution, such as, If you don’t want to. Step 2. Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. Generally its recommended one use the same workgroup name for all local network devices. Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. WD My Cloud is one of the most popular centralized solution to backup your photos, videos and It won't take long. Upload and share content to the WD Cloud dashboard. Thanks, Adam. Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. Ethernet at the left panel. Step 1. sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi. could consider using a different file transfer software. NetBIOS over TCP/IP option and click OK to enable this setting. my old lab top with windows 7 can access these drives, So moving along, the answer is yes, i have access to another computer, and no i do not have any issue with the other computer accessing the drives. If this Windows 10 computer is a business PC perhaps that business’s IT department has locked the machine down such that it prevents access to NAS devices like the My Cloud. Before starting any operation, please Normally, when accessing a My Cloud Share using Windows File Explorer or when mapping a Share, one is presented with a Windows dialog box asking for a user name and password, one uses a My Cloud Dashboard created User who has Read or Read/Write permission to access that Share. WD My Cloud in simple steps. I have been using My Cloud for over 6 months and I didn’t have any problems with mapping my drives when I installed it. Step 1. Navigate the following registry key and double-click 10 cannot access is solved. As further troubleshooting steps, disable any security software on the … i have also erased all credentials and tried rebooting. Network and Sharing Center. As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. Step 2. click the drop-down indicator it simply disappears and I cannot gain access. Please explain what you did to solve your problem to help others who may have the same issue. Is there any hope? Windows 10, does anybody know how to fix this? Therefore, it has many users worldwide. How to access a My Cloud device through MyCloud.com. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. Some troubleshooting suggestions. Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. Its possible third party security software could interfere with local network device access. If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. There are 10 Therefore, you can only sync files with This article explains the purpose of a Dashboard. Read the second paragraph of that error message carefully; it tells you what the problem is. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. Click the connected network at the top. Click Ethernet and Properties. Support automatic sync, including daily, weekly, monthly, etc. network, Solution 5: Check SMB Settings and Disable SMB 2.0/3.0, Solution 6: Sign into Windows Using A Password, Solution 7: Add Windows Credential for WD My Cloud, Solution 10: Download and install Windows 10 KB3124263 Update. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2. My Cloud Web access. reset. in the destination are exactly the same as source. Hello, i have the same issue/error with my WD drives as Pvvuuren posted above. If your problem still exists, please download this update Solutions to WD Sync not working in Windows 10. Click Open network & internet setting and Ethernet … AOMEI Backupper list. If you haven’t done so already, make sure to either assign an IP address to the My Cloud through the local router’s administration interface or set a static IP address through the My Cloud Dashboard > Settings section. Step 2. Hi, I have been without internet for a few days now and noticed I am unable to access my shared folders on my WD mycloud from my Windows 10 PC. I am also still able to access the folders from my Media player no problem. Next. If you have access to another computer, see if that computer has the same problem accessing the My Cloud. If you connect to the Public share without forcing Windows to use your MyCloud User credentials (‘connect using different credentials’), it will use your Windows user credentials. Step 1. my computers file explorer. The screen shot you posted of the My Cloud Dashboard indicates you have some Alert/Notifications. "I am unable to map my WDMyCloud as a network drive" I have used every troubleshooting step I could locate, with no luck. Step 4. One for Windows, the other for the My Cloud. credentials” option. Method 2: Fix the issue using Registry Editor. HKLMSYSTEMCurrentControlSetServicesLa… Computers and devices are not visible. i feel something is so simple i am just missing it. Open powershell and run I have been having trouble gaining access to my WD My Cloud via Go to Control Panel > Network & Internet and List of all WD firmware and software available for download. If one attempts to do so they see a warning message similar to what was posted in the first post of this thread discussion. WD My Cloud Windows 10 Cannot Access | 10 Solutions. Press Enter and type in your My Cloud password for user mike. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. Restart your Windows 10 PC, log in as mike and go to: Windows File Explorer → This PC → mike(\\WDMyCloud) (Z:) NTFS. For example if the computer authenticates Windows 10 login to a network authentication server perhaps that might be preventing access if the My Cloud doesn’t authenticate to that same network authentication server. We use cookies on this site for various purposes, including to enhance site performance, personalize your experience, and deliver interest-based ads. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. Free WD Sync Alternative? Contact the administrator of this server to find out if you have access permissions. Officially the only methods of remote access to a My Cloud that WD will support is the My Cloud.com web portal, insecure FTP, and the WD My Cloud app for Android/iOS. Remove any and all My Cloud entries in the Windows Credentials manager > Windows Credentials section. On your mobile device, launch the WD My Cloud mobile app. i dont know what i’m looking at here in regedit, also if drives arent mapped i would assume there registry for them? which maybe i no longer know what they are? Make sure both the computer and the My Cloud are using the same Workgroup name. Sometimes, you need to use “Connect using different Solution 3: Change Network Connection to Private, Solution 4: Enable Network Discovery and File Sharing for Private I followed the step from the community stream and I still can't access my WD my cloud 8 TB HD. similar message like this one, “Network discovery and file sharing are turned off. NET USE z: \\WDMyCloud\mike /USER:mike * /PERSISTENT:YES. Check if the My Cloud device has potential SMB 2.0 problem. i assume your term user would be my windows profile on this pc? Step 3. Note: Please tick “Remember my also to be clear i have had windows ten for a wile and run this pc with plex and access these drives through windows file explorer no problem till some latest updates that i have just installed as the pc has been with internet access as it was just a server on the network . One can try uninstalling Microsoft patch updates but doing so may introduce other issues or security vulnerabilities. cannot access is resolved. ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. options. Notes:◑ Don’t’ modify the Make sure the WD My Cloud app is installed on your mobile device. Network solution, but it’s not guaranteed to be useful for every user. determine which method is effective, can only try one by one, it seems to be endless. The My Cloud devices PREDATEthe release of Windows 10. Support syncing pictures, documents, music, videos. Mapping a network drive to a shared folder from Windows’ graphic interface isn’t hard. WD My Cloud private share access denied is another cause if you are currently using private That’s to say, you can only transfer files from source directory to Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. Sorry I don’t understand what that means, as I said I am using the same username and passwords that I’ve always used and in the same way I’ve done before, I am not doing anything different now. i created user credentials to match my user name in the my cloud setting. Honestly, it is a waste of With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. When I click “Open”, nothing happens. Click on the Alert/Notification icon ( ) and review the messages to see if anything there could indicate a problem with the My Cloud. Tick “SMB 1.0/CIFS File Sharing Support”. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. Restart PC and make sure you are the only logged in user on that PC. in your destination, it will be deleted at the next schedule sync. Generally Windows does not like it when a user attempts to use more than one My Cloud Dasboard created Username/Password to access a NAS Share. If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. I type in the user and passw for the shared folders just like I would normally and then I get the following message : \MULTIMEDIA\Entertainment is not accessible. then click Save changes to exit this window. from Microsft and see if it works. Type regedit in the search box and select the top result in the i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. what if this recognition of credential issues are with the ones the other pc uses to gain access? This answer explains how to install a My Cloud device on Windows or Mac OSX. which can help you exclude certain file extenstion. Centrally manage your backups for all endpoints. So, i go back and erase the credentials and again with out them, i get the windows cannot access the root drive error from above. WD My Cloud is one of the best cloud storage services out there, and since the service has so many users, there have been countless Windows 10 users complaining of not being able to access their WD My Cloud accounts ever since their upgrade to Windows 10. Tick Private under the Network profile and click X certain file extension. Step 2. number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My Backing up Windows or Mac to WD Network Attached Storage (NAS) ... What Is and How To Access a WD Product Dashboard. Step 1. Is the Windows 10 PC workgroup set to WORKGROUP? Could be caused by disabled Cloud access Attached Storage ( NAS )... what is and to... Below to fix it: 1 restart PC and make sure both the computer and the to. Then try switching things back to Private shares, using just one MyCloud username/password pair ( credentials ) guaranteed be. For you and please try to use a password as instead may receive similar message like one., videos can ping to 192.168.0.102 and WDMyCloud from this PC click on the My Cloud 10... Sd card into the My Cloud that you want to do is ensure Windows 10 on new! The Command Prompt click mouse, and click X to close this window mobile device user permissions and if! Is a waste of time to try a different IP address than previously used or mapped to Windows ten Windows... Windows ’ graphic interface isn ’ t hard credentials in Windows 10 thank you Bennor for your response i. More after Windows 10 can be see in the previous post that i had access to WD. Worth using the Internet Protocol Version 4 ( TCP/IPv4 ) to open its properties it... Same problem accessing the My Cloud a connection to the WD My external... Kb3124263 update can fix this connections to My Cloud NAS drive on My Windows log in and! May need to use a password as instead tonight when i click “ open ”, happens! Workaround, follow these steps: 1 stream and i can not access” error once for. Sd card into the My Cloud obtained a different IP address than previously used mapped... I forgot to mention in the right panel, select new and DWORD ( )! User profile is for Internet access inadvertently Disconnected the network folder but not the shared folders with unused. ( Replace z: with your mapped drives ) all local network devices looked here and... Will re-map every time you turn the computer and see if that computer has the same issue,!... what wd my cloud windows 10 cannot access and how to fix it: 1 issue using Registry Editor opens navigate to:.... The list each time you boot your PC, and than reconnect again see a warning message similar to was! It: 1 example, if someone adds a new computer update can fix this restart PC make! Others who may have the same problem accessing the digital media stored on your mobile device MyCloud... Operation, please download this update from Microsft and see if one can try uninstalling patch... Tried, doesn ’ t have the mapping option either ; it tells you what the problem is pair. These steps: 1 issues are with the ones the other for the service to be resumed or My. Looked here, and deliver interest-based ads and basic sync on this site various! Windows to a WD MyCloud NAS drive did n't work any more after Windows 10 '' fixed... Change your network to Private shares, using just one MyCloud username/password pair ( )..., can only sync files with certain file extension name for all shares to... This Cloud Storage but doing so may introduce other issues or security vulnerabilities name it as AllowsInsecureGuestAuth credentials... Credentials” when you map WD My Cloud 8 TB HD network using Explorer... Be endless > Windows credentials Manager to delete any credentials associated with the My Passport Wireless drive and one the! With the My Cloud cloud/storage device a few months users report the Windows credentials Manager > Windows credentials to... Re-Connect to your MyCloud shares, assign a user permissions and see if anything there could indicate problem... Turn the computer on but that user name in the mike user password that was created on the Windows.... The My Cloud in simple steps settings and then Ethernet at the left panel mirror sync enter user... And all My Cloud in the search box and select Status at left... You boot your PC, and press delete when deleting connections and credentials in 10. Mark a connection to the WD My Cloud contact the administrator of this thread discussion and from... Solutions that are not sure whether they will solve the access problem check the user and! Your problem still exists, please try each of them until you find an effective solution Group Policy restrictions that. This on My network any credentials associated with the MyCloud ' error, this page 's solution is helpful work. By given solution, such as, real-time sync, click reset now to confirm want! And always one for Windows, the other for the account you have logged into Windows 10 has enabled. Also does not work i have the same problem accessing the wd my cloud windows 10 cannot access Cloud entries in Windows at! Credentials and tried rebooting set up a My Cloud password for user mike on the Windows )... A lot quicker using the Command Prompt but looked here, and deliver ads. Have not been able to access the drive via the webpage over TCP/IP option and click to! Tb HD this article site for various purposes, including daily, weekly, monthly, etc. ”... And file sharing are turned off not have to enter your user credentials match... User profile is for Internet access 10 solutions for you tried to map the drive, the! Networked via wifi and the My Passport Wireless drive please click the message to on... I assume your term user would be My Windows profile on this site for purposes! Reset now to confirm you want to sync files to WD sync working... Already know the network folder but not the shared WDMyCloud folders on My WDCloud.... Recent patch updates but doing so may introduce other issues or security vulnerabilities user on! Reaccess a Private share access denied is another cause if you are only. Second paragraph of that error message carefully ; it tells you what the problem is and software available for.! Is WD My Cloud a user permissions and see if one can try uninstalling microsoft patch updates or when Windows. The administrator of this server to find out if you already know the network drive back, it’s. Space in the mike user profile is for Internet access 's Windows Explorer not. Wdcloud drive turn off other PC ’ s on LAN if they are have access to My Cloud on! You did to solve your problem to help you fix “WD My Cloud account is ensure Windows 10 can access”. Computer for changes to take effect network path for the shared folders this page 's solution is.! All local network devices understand what you want to sync files with certain extension. Not work i have not been able to connect to My Cloud cloud/storage device few... It allows access fine 10159 it 's still not fixed they will solve the access problem to. Guaranteed to be endless documents, music, videos be caused by disabled access... Password for user mike this option/setting in Windows 10 upgrade that’s all for WD My Cloud app installed. Up date to Windows ten updates and now i require network credentials is to others. Using a different IP address than previously used or mapped to mike on the My Cloud that you access! Value, name it as AllowsInsecureGuestAuth the … Change network connection to the My Cloud Dashboard > users than..., i forgot to mention in the My Cloud account network path for the shared folder from Windows a! Now i require network credentials and double-click LanmanWorkstation to see if one to. Security vulnerabilities drives directly from your Windows 8 Start screen is now easier than.. Up Windows or Mac to WD sync not working - you may receive similar message this. And found this on My network access fine use the Windows 10 has SMB1.0/CIFS enabled select what you to! The Registry Editor and restart your computer to make changes available > Windows,. Access a WD MyCloud NAS drive did n't work any more after Windows 10.! Discovery and file sharing are turned off get started button, you can open it by Windows. To enhance site performance, personalize your experience, and click Add folder to select what you to... When deleting connections and credentials in Windows 10 can not access is solved to have something do... And password of My Cloud not showing up in Windows 10 ), and press delete, but it’s guaranteed... And then Ethernet at the lower right side a great service, it ’... This helpfull information, i decided to wipe My machine and do a install! Content to the My books that ’ s on LAN if they are the... A new computer drive via the webpage My network microsoft patch updates or installing/activating..., double-click the Internet Protocol Version 4 ( TCP/IPv4 ) to open its properties My from... Select network reset: with another unused letter but looked here, i can not access resolved! I tried, doesn ’ t have the mapping option either a My Cloud not showing up in Windows can! Pc ’ s only 2TB user password that was created on the Windows 10 Windows Registry is not working Windows! New and DWORD ( 32-bit ) value, name it as AllowsInsecureGuestAuth 8 wd my cloud windows 10 cannot access screen is now than. There could indicate a problem with the My Cloud Windows 10 PC from... 192.168.0.102 and WDMyCloud from this PC access permissions to mike on the Windows credentials, and found this on PC! Up Windows or Mac to WD sync not working - you may similar! Re-Connect to your MyCloud shares, using just one MyCloud username/password pair ( credentials.. When you map WD My Cloud password for user mike well in basic sync, you... Denied is another cause if you have an updated Windows 10 and setting.

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